Effective Date: 2023
1 Information We Collect
1.1 Personal Information When you make a purchase on our website, we collect certain personal information from you, including your name, billing address, shipping address, email address, and credit card information. This information is necessary for processing your order, fulfilling your purchase, and providing you with customer support.
1.2 Mailing List If you choose to subscribe to our mailing list, we will collect your email address. This information will be used to send you updates, promotions, and other relevant content related to our products and services. You can unsubscribe from our mailing list at any time by following the instructions provided in the email or contacting us directly.
1.3 Contact Form When you contact us through the contact form on our website, we may collect your email address and first name. While these fields are required, any additional information you provide in the contact form is optional and will be used solely for the purpose of responding to your inquiry or request.
2 How We Use Your Information
2.1 Order Processing and Fulfillment We use the personal information you provide during the purchase process to process your order, arrange shipping, and deliver the products you have purchased. This includes sharing relevant information with third-party service providers such as our payment processor, shipping carriers, and order fulfillment partners.
2.2 Customer Support We may use your personal information to provide customer support and address any inquiries, issues, or concerns you may have regarding your purchase or experience with our online store.
2.3 Marketing Communication If you have subscribed to our mailing list, we may use your email address to send you promotional offers, updates, and other marketing communications related to our products and services. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.
3 Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure socket layer (SSL) technology to encrypt your sensitive data during transmission. However, please note that no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security of your information.
4 Third-Party Service Providers
We may engage trusted third-party service providers to perform various functions necessary to operate our online store and provide our services. These third parties may have access to your personal information only to the extent necessary to perform their respective functions and are obligated to protect your information in a manner consistent with this
5 Data Retention
7 Contact Us
Au Cao Inc.
2445 Huntington Dr. Unit L
San Marino, CA. 91108